Answer
Aug 16, 2020 - 05:33 PM
Direct Energy is required to have tax-exemption documentation on file for every electricity account that participates in Newton Power Choice and has tax-exempt status. Without that documentation on file, Direct Energy may be required to charge tax on the account. They cannot obtain that documentation from Eversource. They must obtain it from each customer directly.
If your account has tax-exempt status, please submit your tax-exemption documentation to Direct Energy. Visit the Tax-exempt accounts page for information on where to send your documentation.
