Answer
Apr 07, 2023 - 01:10 PM
Newton Power Choice sends out one letter about the program when your account is first eligible for automatic enrollment. That letter includes the Newton Power Choice logo, the City seal, and the Mayor’s name at the bottom. If the letter you receive does not include all three items, it is not from the City and does not represent the City program.
Any person or company who contacts you about your electricity that is not Newton Power Choice or Eversource is a competitive electricity supplier trying to sell you their service (i.e., the actually electricity supply, not the distribution service). They do not represent Newton Power Choice or the City of Newton.
If you receive a call or a visit from someone who wants to discuss your electricity bill, keep these two things in mind:
1. You should treat your Eversource account number like you treat your credit card information. Do not give it out unless you want to purchase your electricity from the company that is contacting you.
2. You do have the right to select an electricity supplier of your choice. If you choose to explore this option, be sure to check the terms of the agreement carefully. Things to check for include: minimum bill amounts, contract length requirements, early termination fees, renewable power supply, low introductory rates that change after the introductory period ends, and rates that vary over time. Competitive supply contracts often look attractive, but sometimes include burdensome termination fees and confusing representations about the amount of renewable power in the offering.
